Support
How can we help?
Email support@certarc.com. Write from the email address you use for CertArc so we can find your account.
Account
Account and sign-in
Sign in with Google, or enter your email and we’ll send you a sign-in code. If the code doesn’t arrive or you still can’t get in, email us from the address on your account.
Billing
Billing and access
When you are signed in, the billing page shows your plan and billing history. Our refund policy is in the terms of service.
Assistants
CertArc in ChatGPT
Free practice questions in ChatGPT need no account. When you connect your CertArc account, the assistant gets read-only access to your study. You can disconnect it at any time.
Privacy
Privacy and your data
Our privacy policy explains what we collect and why. For a copy or deletion of your data, email us from the address on your account.